Packages shipped from the USA will ship using DHL, USPS, FedEx, or UPS.
No.
We are not responsible for any fees once the items have been shipped.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| United States | FIRST CLASS (5-20 days US Post office)
US Priority (2-3 days US Post Office) USPS (5-20 days via ground shipping) Fed-ex (5-20 days via FedEx ground) |
*This doesn’t include our 2-5 day processing time. Shipping times also depend on the item being purchased*
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
